Skip to content

Privacy Policy

Sutra Analytics Privacy Policy

We will never share, rent, or sell your personal data to others.

Our commitment is to keep your data safe and confidential. To comply with these obligations, we only store appropriate data. We use this information to deliver services, maintain your account and to communicate with you.

We follow these principles when building our add-ons

The information we collect?

Personal Information – We collect email address and full name from users through Google account and sign in services or directly in our app.

Account Information – We collect your account information such as plan, validity, history of subscriptions and renewals to the services provided by our products.

Log/Activity Data – We collect logs from our apps to help us investigate issues and improve. We collect activities done by user and performance measures like time taken to execute, throughput.

How we use the information?

To provide our services – We use your personal information such as email address to identify yourself and services accessible to you.

To support our services – We use your activity and log details to support our services by investigating, analysing, and resolving issues faced by you while accessing our products. This also helps us to monitor the outages, blockages or errors in the service and take remedial actions.

Communication with you – We use the information we collect, to contact you with information about new features/ releases, newsletters, marketing or promotional materials and other information. If you are interacting with us for any queries, we use your contact information to get back to you.

Keeping your data secure

We rely on the underlying cloud platform ie Google Cloud Platform to provide security to your information. We do not sell or rent your Personal Information to anyone.

Please Note:

  1. Our Add-ons may request permission to access the full contents of a user’s Google Drive, these access rights are required to allow actions performed by the end user. The textual contents of users’ Drive files are NEVER transmitted to any 3rd party services outside of the user’s direct control or knowledge.

  2. All personally identifiable data that users may keep in files associated with these add-ons remain in the complete control of those users (ie. stored in their Google Drive and processed entirely within Google’s server infrastructure). They are protected under Google’s log-in security model.

  3. We store no personally identifiable information in any 3rd party database or file repository. In none of our Add-ons is there any transfer of data into any system outside of Google Apps, nor is any data ever transmitted via any infrastructure other than Google’s existing server software and secure web protocols. All operations on data are carried out within and under the authority of the user’s Google account.

Changes to the policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the product and service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please click on the link to contact us.

+91 63 5184 7486
‎+91 79 3580 3261

10:00 AM To 7:00 PM
Monday To Friday

607, Link, 100 Feet Rd, opposite Shree Vishnudhara Gardens, Gota, Ahmedabad, Gujarat 382481

© 2023- 2024 Sutra Analytics PVT LTD |  All rights reserved.